Anyway, I had a lot of problems with Varhosting.net from the beginning: downtimes (up to a couple days downtime!!), unresponsive support and so on. I stayed with them because they were cheap.
Lately they went from bad to worse. First of all they charged me more than I agreed when I signed up, and they didn’t even tell me! Then, they started this relocation project and now my websites are down for more than 24 hours. They didn’t warn me about the relocation and now I think I have to change the DNS settings on my domains but I’m not sure what the new servers are. Of course their support doesn’t care. They are not answering my tickets and my emails bounce back to me. Their live support guy must be a trained monkey or something because it can’t answer any questions. Or they don’t speak English, I don’t know. And by checking their so called support forum I noticed other people have the same problems! Many other people.
Right now I just want to get a backup of my websites and move to a new host. I consider moving to HostGator.com, which has a lot of good reviews on WebHostingStuff.com and pretty good uptime (99.98%). I’m not sure I’ll ever be able to get the backups though.
I also checked Gazzin.com. They have good reviews, good uptime and small prices too. However, I opened a ticket on their support page about 24 hours ago and they didn’t answer yet. And I guess they never will.
Anyway, avoid Varhosting.net, this is my advice for anyone looking for cheap or not so cheap hosting. Go with other provider. ANY other provider.
3 comments:
Nicole,
I moved from Varhosting.net to HostDime.com for the same reasons as you had, and have had great service. I had a couple of support questions and both were answered in a couple of hours...no downtime so far over the last three months.
Bob
Hi Nicole,
I'm now using comforthost.net after being in varhosting as well. So far I have no complains. They helped me moving my site away from varhosting, and they where really polite and helpful. No downtime so far over the last three months, so to the date I'm glad I did change. Now comforthost is giving an anniversary offer on their Shared hosting plans as first month free hosting. So you can try for the first month then you can decide.
Regards,
--Roy..
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